Privacy Policy

Respect for privacy on the web

By accessing or using this website operated by HUGO NEUMANN S.A./N.V. (HUGO NEUMANN), you agree to the terms of the HUGO NEUMANN Online Privacy Policy set out below. If you do not agree with these terms, please stop using or accessing this site.

Personal information

In certain activities offered on this site, such as ordering products, downloading software, price lists, newsletters or taking part in contests, HUGO NEUMANN may ask you certain information about you for which you must complete and send an online form. These activities are optional and are not mandatory. However, if you decide to participate in one of them, HUGO NEUMANN may ask you to provide certain information such as your name, postal address, e-mail address and other personal identification data. If you order products on the site, HUGO NEUMANN may ask you for a credit card number.

When you send personal information to HUGO NEUMANN as part of a particular activity such as ordering products, you acknowledge and accept that HUGO NEUMANN and its sister company, lighting and service providers may need, for carrying out the operation and updating associated files, to transfer, store and process your information in one of the countries where these entities have offices, including but not limited to BENELUX.

HUGO NEUMANN collects this information to record and take into account your participation in the activities you have chosen. For example, if you order a product, this information is used to register your license and, if applicable, your technical support rights, discounts on updates or other benefits for registered users. If you enter a contest, the information collected will qualify your participation and contact you regarding the contest or rewards. HUGO NEUMANN also uses the information provided to keep you informed about updates, special offers and other HUGO NEUMANN products and services.

HUGO NEUMANN recognizes the importance of the responsible use of this information. If you do not want the information about you provided to HUGO NEUMANN to be used to inform you about other products and special offers of HUGO NEUMANN, and that you indicate this wish when sending the information to HUGO NEUMANN, HUGO NEUMANN respect your request. In addition, HUGO NEUMANN may transmit certain information to other companies or organizations offering products or services that we consider may be of interest to you. If you do not want the information provided to HUGO NEUMANN to be passed on to third-party companies such as sister companies, and you indicate this wish when sending the information to HUGO NEUMANN, HUGO NEUMANN will respect your request.

Your information will not be transferred outside the European Union for any other purpose, except with your prior consent.

Use of « Cookies »

When you visit, you can explore it anonymously and access important information without revealing your identity. In order to improve our site, we use « cookies » to follow your visit. A « cookie » is a small amount of data that is transferred to your browser by a web server and can only be read by the server that sent it to you. It works like an ID card, saving your passwords, purchases and preferences. It is not executable code and can not transmit viruses.

Most browsers are configured to accept « cookies ». You can also configure your browser to notify you of the « cookies » it receives, allowing you to accept or reject them. For some web pages that require authorization, cookies are not optional. Users who have decided not to accept cookies will probably be unable to access these pages.

Although HUGO NEUMANN uses « cookies » to track your visit to and our web servers automatically record the IP / Internet address of your computer, this information does not identify you personally and you remain anonymous unless you yourself have provided personal information to HUGO NEUMANN.

Update your personal information

You are entitled to access and modify your personal information and privacy preferences. To do this, send a letter to HUGO NEUMANN at the following address:

5 Parc Industriel Zone A

You can also send us an email at the following address: e.neumann @

Please indicate your name, postal address and / or e-mail address each time you contact us.

Please note that HUGO NEUMANN is not responsible for the content presented or the confidentiality rules applied on websites other than the one of HUGO NEUMANN and to which the HUGO NEUMANN website could be linked.